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We’re excited to announce that we’ve upgraded our online shopping platform to better serve you and want to make sure your experience is seamless.
New Account Required
To access our new shopping experience, you’ll need to create a new account. This is a quick and simple process.
Click "Sign Up" on your store's menu page, or:
- Check your email for a 4-digit verification code
- Enter the 4-digit code to verify your account
Note: If you don't see the email, be sure to check your spam folder.
Once you’ve created your account and verified your email address, you’ll be able to log in and explore our new, improved shopping environment. One of the exciting new features is the ability to view all your loyalty points in one convenient location within the shopping experience. Our new system will also make it easier to personalize deals and promos for you based on what you like to buy!
You may notice that our menu looks different. We’ve redesigned it to make it easier for you to find what you need quickly and efficiently. Explore our great deals and enjoy the new layout!
Thank you for your continued support and patience as we transition to this enhanced system. Your Higher Experience is our top priority!
Frequently Asked Questions
Why can’t I log in with my old account?
We’ve recently upgraded our systems to improve your shopping experience. Even if you’ve shopped with us before, you’ll need to create a new account using the same email address you previously used. This will ensure that your loyalty points transfer to your new account.
How do I create a new account?
Click the “Sign Up” button. Use the same email address you’ve always used to receive our communications. Follow the instructions to verify your email and phone number, and you’ll be all set!
What if I forgot my old password?
You no longer need your old password. Instead, create a new account as instructed. Once you do, your loyalty points and shopping history will be restored.
Will I lose my loyalty points?
As long as you create your new account by September 15th, your loyalty points will transfer to your new account. If you experience any issues, please visit us in-store for assistance.
What should I do if I encounter issues during account creation?
Try clearing your browser’s cache and cookies, then attempt to create the account again. If problems persist, please speak with a budtender at your nearest store for assistance.
Can I still shop in-store if I have created a new account online?
Yes, you can still shop in-store. However, to continue earning and using your loyalty points, you’ll need to create a new account online.